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FAQs | Ideate Create Studio

Shipping

All of our orders are shipped through USPS.

Orders are shipped within 1-2 business days.

Each print is carefully packed in a protective cardboard tube to prevent damage.
Please allow your print to unravel naturally for a day before framing.

 

Refunds and Exchanges

If you are not satisfied with your purchase you can return to us minus shipping cost for a full refund. All items must be returned in original condition. Please contact us before shipping any returns. Refunds will be issued when we receive the print back.

If an item is damaged when received please contact us so we can ship out a replacement. Please provide images of your damaged print before a replacement can be sent.

Additional policies and FAQs

*Colors may appear slightly different when displayed on your monitor.

Item is sold without a frame. Frame and mount for illustration purposes only.

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